MHS GENESIS is the Military Health System's new electronic health record.
Recommended Content:
MHS GENESIS Patient Portal
Q1:
What is MHS GENESIS Patient Portal?
A:
The MHS GENESIS Patient Portal is a secure website for 24/7 access to your healthcare information, including managing appointments, and exchanging messages with the healthcare team anytime and anywhere. This Patient Portal replaces TRICARE Online Patient Portal and Secure Messaging.
Q2:
How do I access my electronic health record (EHR)?
A:
To access the MHS GENESIS Patient Portal visit: https://my.mhsgenesis.health.mil.
There are three ways you can log in to MHS GENESIS Patient Portal:
Logging in with your Department of Defense Self-Service (DS) Logon (see FAQ - DS LOGON)
Logging in with your common access card (CAC)
Logging in using a Personal Identity Verification (PIV)
Q3:
What is a PIV?
A:
A PIV is a Personal Identity Verification. When first logging in, the user will need to register their PIV by entering their name, date of birth, person identifier, and DSL username/password then the user can use their PIV to log into DSL. If the DSL account is deactivated, the user will need to create a new DSL account and re-register their PIV card.
Q4:
What can I do within the MHS GENESIS Patient Portal?
A:
The MHS GENESIS Patient Portal securely connects a patient with their health care team and empowers them to become the driver of their health care. With the MHS GENESIS Patient Portal, a beneficiary can:
View your health information
Exchange secure messages with your care team
Request medication renewals
Renewals can be requested when a prescription has no refills left, or has expired, and the patient needs to continue taking the medication (in this case, healthcare staff evaluate and create a new prescription, if appropriate)
View notes from your clinical visits and lab/test results, such as blood tests
Schedule medical appointments
Access high-quality, provider-approved health information related to your health concerns, lab results and medications
Q5:
Will the VA use the same system?
A:
Yes. DOD, VA, the U.S. Coast Guard and the National Oceanic and Atmospheric Corps are all implementing this new single, common electronic health record that will stay with a service member from the time of their entry into the military through veteran status.
Q6:
What do I do when I can't get access to my patient portal?
What do I do If I'm having technical issues within my Patient Portal?
A:
For support relating to MHS GENESIS Patient Portal issues, please contact: the Global Service Center at (800) 600-9332, or your local Patient Portal Champion.
Q8:
Will I have access to previous messages with my provider?
A:
You will use the MHS GENESIS Patient Portal to communicate securely with your provider once your site transitions to MHS GENESIS. Previous secure messages will be available to you in the TRICARE Online Patient Portal Secure Messaging "Messages" menu item until the TRICARE Online Patient Portal is fully decommissioned in 2024. Once decommissioned, you would no longer have access to messages within the TRICARE Online Patient Portal Secure Messaging.
Q9:
What happens when I PCS to/from an MHS GENESIS location?
A:
Patients can continue to view/download their health records for past data (data from prior to transitioning to MHS GENESIS) on TRICARE Online Patient Portal Current patient health record data (after transition to MHS GENESIS) will be available on MHS GENESIS Patient Portal
Q10:
When will all hospitals and clinics have MHS GENESIS?
A:
MHS GENESIS is scheduled to be fully deployed across the Military Health System at happens by the end of calendar year 2023, to include hospitals and clinics overseas.
Q11:
What safeguards are in place to protect patient data?
A:
We strive to maintain the most advanced cybersecurity capabilities in the world. DOD cybersecurity tools and personnel are embedded within the datacenter boundary to ensure the data MHS GENESIS exchanges is monitored, protected, and defended from cyberattacks. We established and maintain continuous cyber assessments. The DOD sets the standard for cybersecurity, and we invested significant time and resources to satisfy those requirements.
Q12:
What do I do if I'm having issues within the Patient Portal?
A:
If you are in your Patient Portal, and having issues, please contact the Global Service Center at 1-(800) 600-9332.
You are leaving Health.mil
The appearance of hyperlinks does not constitute endorsem*nt by the Department of Defense of non-U.S. Government sites or the information, products, or services contained therein. Although the Defense Health Agency may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.
You are leaving Health.milView the external links disclaimer.
To access the MHS GENESIS Patient Portal visit: https://my.mhsgenesis.health.mil. There are three ways you can log in to MHS GENESIS Patient Portal: Logging in with your Department of Defense Self-Service (DS) Logon (see FAQ - DS LOGON) Logging in with your common access card (CAC)
Yes, there is an MHS Genesis Patient Portal app available for mobile devices. The app allows you to access your healthcare information, communicate with your healthcare providers, manage appointments, request prescription refills, and more. MHS Genesis Patient Portal App…
MHS GENESIS is the Military Health System's modern electronic health record that provides a single health record for service members, veterans, and their families.
Please enter an Email address. Please enter a Valid Email address. Please enter a Password. By clicking login, you agree that you have read our Privacy Policy and, if you are a connected services subscriber, agree to the Terms and Conditions.
Q: Why is my DSL account locked/suspended? A: DSL accounts can be locked for a variety of reasons to include unusual activity. Account locks can be unlocked by DMDC at 800-368- 3665.
Once a patient has a health record in MHS GENESIS (used by providers and available only to sites with the new EHR), they can access the MHS GENESIS Patient Portal account using a CAC-enabled computer or through a DS Logon account.
Visit mygenesis.iqhealth.com/self-enroll to sign up. You will receive an invitation within 24 hours at the email you provided. Accept your invitation and complete the form for patient portal access. To best access MyGenesis on a mobile device, download the MyGenesis app at no cost.
“The MHS GENESIS Patient Portal makes it easy to view your test results and clinical notes as soon as they're ready,” said U.S. Air Force Col. Tara Conner, Defense Health Agency chief health informatics officer.
Improving patient safety is a primary principle of MHS GENESIS. The new EHR allows providers to use one system to view patients' information, such as prescriptions, allergies, radiology, and clinical notes to support the continuity of care for service members, veterans, and beneficiaries like you.
You may read this as hugs and kisses, but “XO” refers to an executive officer. In many militaries, the “XO” is the second in command and often in charge of day-to-day activities.
Address: Suite 927 930 Kilback Radial, Candidaville, TN 87795
Phone: +8561498978366
Job: Legacy Manufacturing Specialist
Hobby: Singing, Mountain biking, Water sports, Water sports, Taxidermy, Polo, Pet
Introduction: My name is Ouida Strosin DO, I am a precious, combative, spotless, modern, spotless, beautiful, precious person who loves writing and wants to share my knowledge and understanding with you.
We notice you're using an ad blocker
Without advertising income, we can't keep making this site awesome for you.
